FAQs


WHERE IS THE STORE BASED?
We are based in United Kingdom.

WHERE DO YOU SHIP FROM? 
We ship from China from different factories. So please expect your items to be shipped separately in your order.

WHAT SIZES ARE AVAILABLE FOR YOUR CLOTHING? We offer different sizes for different clothing. Each product should have their own measurements for you to compare yourself against. If there are none let us know. Please keep in mind all our clothing are based in Asia, so expect them smaller than Europe/US!

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

We sure do! We proudly ship worldwide completely FREE of charge.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Order processing time takes 1-7 business days before shipment. Deliveries can take up to 1 week to 3 weeks. It depends what you purchased. You can 'CONTACT US' or email maternityessentialss@gmail.com for specific shipping times.

I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
We ship from different parts of China so some items might arrive earlier than others. If you'd like to know the status of your other items, please e-mail us with your name and order number.

CAN I CANCEL/CHANGE MY ADDRESS/ORDER? 
Please e-mail us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.

WHAT IS YOUR REFUND POLICY?

Click here to read our refund policy.

ANY UNANSWERED QUESTIONS?

Email us on maternity.essentialss@gmail.com