We are able to offer 100% refund if the item has not shipped (usually between 5-15 days). Please contact us to find out whether or not it has been shipped.
We guarantee that we will refund you once the item has shipped and there are quality issues with it. Please email firstname.lastname@example.org and send us photos to find out how we can sort out your issue after the item has shipped.
We take customer support very seriously and strive to keep our customers happy so let us know your complaints about any part of our business, be it our service or our product.
Sale items (if applicable)
Unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
We provide free worldwide shipping .
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.